Thanks for the info . Caravan Heating Back-Up Plans. Follow the Caravan and Motorhome Club via our official Facebook page for up-to-the-minute news, holiday ideas, events, activities and special offers. I found them in the installed accessories. I took the cover off the boiler and ensured all the plug in connectors were in properly - the fan wasnt and as soon as I touched it (and replaced blown fuse), it sprang in to life and no bother since. Upload or insert images from URL. co. uk/community/topic/105546-alde-3020-overheat-red-fail-and-flood/page-3. I took it for its first service on 12 December 2016. I checked the service report and the dealer checked both systems??????????? I had a similar problem this time last year. Or in freezing temperatures, pure water would expand and break the Alde heating system. Hi Geoff, no by the time I discovered this the dealer was closed going to call them tomorrow, we had to just leave the van and just come home tonight, it's freezing up here in Scotland. So, with highs in the low 50’s and lows in the upper 30’s, the fact that my house is sold, plus I’m in Campgrounds now, it was time to really try electric for the Alde heat and hot water. It would appear that your battery is not providing the Alde heating with sufficient voltage. .... just in case, 2005 Nissan X-trail 4WD diesel and Swift Charisma 540 2012 Lunar Clubman ES  2018 Lunar Clubman ES. This helpful video by Venture Caravans shows you how to use the Alde heating and water heating system that is fitted in the Bailey Unicorn 2 Valencia. There are also 2 x fuses under the clip on top panel (in green holders), if you have a loose connection it can easily blow these fuses (available from Maplin among others). Always worth having a £10 fan heater as a backup - we use one routinely as 1kw Alde and 1kw fan heater is more effective than 2kw Alde - at least in our caravan layout it is. Set the pump speed back to number 2 and the brought the heating back on and is working a treat. Did anyone escape in their caravan for New Year? Was the Alde pump running when you were bleeding the system? Good luck I hope Alde can help. This is likely that you have a too strong ratio of the antifreeze or too weak. On some there is to prevent damage. You say air is coming out so presumably you had the fluid changed? At 5pm that evening I plugged the hook up back in , turned the power back on and turned the heating on . Checked the operating instruction book and it tells you to bleed the system of air, check the level in the expansion tank (level is just above the minimum level as it should be) Pump is running ok. Tel: +44 (0)1933 677765 E-mail: info@alde.co.uk I understand your van is a year old ( first service) so again I presume the fluid is ok, so again perhaps a similar fault to the 2015 post??????? Any ideas would be most helpful. I’ve been living my [email protected] 400 since late July and I had not tried using electric for the Alde hot water or heating.   Pasted as rich text. com/technical?ref=mc&mcguid=42031c82ac9d44edaf3be7b35bacf953, http://www. If the desired temperature is set ≈5 °C below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. I had a problem with Alde 3020 with the pump not working. Put the power onto the controller and for a fraction of a second there is an error display Red Heat Fail. The Alde central heating system is a hydronic system, with the same heating principle as in most of our homes. I checked the small bleed valves in the front corners and no air came out them only water. By continuing to use our website you acknowledge that you are happy to receive all cookies. Contact Address: Alde International (UK) Ltd Huxley Close Park Farm South Wellingborough Northants NN8 6AB Great Britain. The control panel shows the pump as working, but you can usually a faint noise when the pump is on . E & P Compact Levelling System. The symbol for electric is not showing on the control, panel but the red light on the On switch is lit. Alde UK approve ASC Mobile Caravan Services, this means I can carry out work on your Alde caravan or motorhome heating system without invalidating your warranty. But, it is good to understand the differences between systems available. By I had my fluid changed at the last service from the two year to the five year. Started 6 hours ago, By I think the towel rail is the highest point in the system that's why a lot of air came out of the vent in the towel rail but the strange thing was the change in water level in the expansion tank cold. Not a massive problem because the van still gets hot - just takes a lot longer than previously. I have Alde in a Dethleffs 2012 motorhome, it’s fantastic and I’d never buy another van without, we’ll and truly worth the upgrade cost, I also opted for the heat exchange to heat the van/water as you drive, not used that side much but can see in certain conditions this will be useful. 2015 VW Touareg 3. https://www. Six of Slovenian manufacturer Adria’s 11 models imported into Britain now have Alde heating. Alde Flow connects into the heating system and preheats the freshwater before it is conveyed into the boiler's ordinary water heater. Thank you for your response. Took me an age to bleed the system when we went on site the first time we needed some heat. These bleed valves are not mentioned in my handbook. Alde UK is not responsible for any work carried out by the service agents listed on its web site or elsewhere. mrp62 sorry I didn't ask why as just happy it worked, my dealer had no idea either. It might be worth checking that out. Fuse on ours had blown as a result of the poor connection. Have you spoken to the dealer who serviced it yet? Started 2 hours ago, Copyright Alphaquad Ltd Although the heating fluid will not circulate without the pump, it will still heat tap water if present. You say you cannot hear the pump. It operates in the same way as a household central heating system creating hot water for you taps and heat for your radiators. You say air is coming out so presumably you had the fluid changed? Working inside the locker, the small white multiplug is plugged into the back of the control panel. × Phone: +1 (855) 558-7862 Fax: +1 (574) 538-2426. Alde heating systems in the UK come with a 50/50 mix of water and ethylene glycol antifreeze mix. Or why not take a look at the global map of Alde service agents? caravantalk. Pastiche 575. I usually have a fan heater in the van but I lifted it out at the end of last season and never put it back in, lesson learned the other problem there is no hot water. I am currently touring, but my Alde 3010 is not working on electric! John Mcm When I needed some work done on my system that was under warranty the dealer tried to rectify and failed. There aren’t any cold spots in the pipe work so I’m guessing that an air lock isn’t the issue. Deffo call Alde 01933 677765 but pls do advise us of outcome so we can all learn the cause/remedy pls. Contact Us These bleed valves are not mentioned in my handbook. The journey was 150 miles each way and so 3 hours drive each way. Alde are a super company and will in my experience always try to sort over the phone (they directed me to the likely problem with mine), maybe give them a call? But still no sound coming from the pump. Alde UK cannot guarantee the terms and conditions or pricing policies of service agents. Hope you get it sorted .. meadowsweet Friend of mine has twice had his serviced and they left the cb off. I have an affinity 554 2016 , which has alde wet central heating. If there was an air lock would I still be able to hear the pump in the header tank in the wardrobe. Thanks for the info..Both the main manual 12v and the optional  pump had ticks next to them. Scrolled through the menu and pressed the Master Reset, restarted the control panel and the same error message is up and staying on. Alde 3020 Heating Control - Setting up the Controls - YouTube By A diagram inside the cover shows you where to plug it (marked ‘external panel’). Last page from OP states new PCB and sensors. For 2020, Coachman is the first manufacturer to fit Alde caravan heating throughout its range. 2011 Land Rover Freelander 2, Lago grey 2013 Freelander Dynamic Black, followed by a 2013 Elddis 574 Magnum GT white. Internal corrosion damage could eventually permanently damage the Alde system. If you have an account, sign in now to post with your account. So maybe it's just a case of the actual pump failing. The heating system always kept the van at a good temperature but it wasn't fully 'comfortable' and needed a bit of manual intervention on the settings to keep it stable. Have checked the 12v in-line pump setting and the blue dial seems to be at about 2 which is what is recommended. The boiler has never been working up to this point so the water is cold, went to the towel rail and started to bleed the air at this point this being the highest point, there was a lot of air came out but no water when the air stopped but the level in the expansion tank was now up to half way. Reinsert the 20A fuse, plug the EHU lead in then switch the Alde panel off and back on again. Restore formatting, × If so, air would be being sucked in rather than pushed out. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. With a normal shower flow, Alde Flow together with Alde Compact 3020HE delivers 3.5 litres of 40-degree shower water per minute for … You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on … You can certainly hear a slight whine from ours when it is on. 0 V6 TDI + 2013 Lunar Clubman ES, We always carry a back up fan heater .   Your link has been automatically embedded. As I needed to use the socket for another purpose. We get use to all the mod cons, need to get back to the old days. Find out why we use cookies and how to manage your settings. I went back into the van 2 hours later and the van was still chilly. The temperature had only moved up 1 degree at 14 , a long way short of the 21 degrees that it had been set to. We use cookies to ensure we give you the best experience on our website. Talking to a mechanic yesterday he said service of an Alde would not normally come under a standard service,unless requested. I did as you suggested . I was wondering if an air lock could be the problem. About Caravan and Motorhome Club Classifieds, £12 saving per night on Club Site pitch fees. Fortunately the dealer had given me some fluid to top it up. But pump still didn't work . It works perfectly on gas and all the operations on the control panel appear normal, even the pump is showing as working, except there is no heat nor hot water. Can't get the fault code reset on the controller. We recommend replacing the antifreeze well within its lifespan with Alde G13 antifreeze. Then re ticked the optional pump. To remove the cover at the back of the control panel, gently squeeze the sides and pull it off. The camper is only one year old so I would like to think it’s not corrosion. Follow us or alternatively, you can register with our online community Club Together, Address: Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA. Sometimes it is easier to check the simple things ourselves imho rather than book in and then haul back to dealers and home again. The actual working fluid is 60% water and 40% ethylene glycol (antifreeze).   You cannot paste images directly. I went back into the van in the morning and it was still lovely and warm. Please help!! Thanks for all the tips much appreciated and its great to have heat and hot water in the van. For some unknown reason the control panel had changed the pump settings. So on the 23 December I put the heating on and within a short time the van was nice and warm, so I left the heating on over night. Hope you can get it sorted and then its something else you know how to sort the next time. I unticked the manual 12v and unticked the optional  pump. Did alde explained why the main manual 12v pump had become ticked? leisureshopdirect. We thought about going away after Christmas. The Alde “wet” heating system fitted to caravans and motorhomes is loved by owners, many saying they would never go back to a “blown air” system. I only fill the tank up to the maximum level which is what I always did with our other caravan but the fluid levels don’t seem to go up much,maybe an inch or so but within a couple of days the level starts to fall until it can’t be seen. There is nothing in the service report about changing the fluid the van is just one year old so I think there is no need to change the fluid. Van just back from it's first service and heating/hot water not working. You can post now and register later. Golf,Fly Fishing Hi mrp62,have a look at the monitor panel (the 3020 screen) to see if the 240 is on or off .Gas on or off.My overall general panel also is connected to that too.Trial & error investigation otherwise !! But I think I'll have to wait to 4/01/17 when alde reopen and contact them. Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. On our Alde system there is no need of water in the hot water tank to use the heating. Edited March 22, 2017 by Simple Life Maritime History, 2017 Lunar Clubman SB (2021 Coachman VIP545 soon). On the previous 'van there was a cover to remove from the external gas flue before gas could be used on the present 'van this is not the case. Real quality heat. At least it would tell you if it is just a problem with the pump, or the full unit. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! Powered by Invision Community, Caravans,Art, I often find these need to be reset if the power has been off. If you leave it too long then the antifreeze will degrade resulting in overheating issues. Thanks for the info Volvovanner, it's a strange fault. Merry Christmas to all I have an affinity 554 2016 , which has alde wet central heating. Does your Alde control panel show any red or yellow triangle messages as you scroll through the menus? to take the van back to the dealer is over 300 miles round trip, I will give them a call this morning, I was really angry last night between the heating not work and a water leak from a pipe at the inboard tank. Whether its checking that the gas burner is working efficiently or the wet central heating is topped up with Glycol, both types of caravan heating system need attention. And now it is silent . Also, if you have mixed the antifreeze with water yourself and the ratio is more than 65% then this again will result in overheating issues. The separate hot water system was fine. Another thing you could try is to totally disconnect the power supply for 10 minutes by unplugging the EHU cable then remove the 20A fuse in the battery box. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. Got a heater for the winter, and a fan for the summer. Run it for 10 minutes with the pump at full speed, switched the boiler off, checked the level in the header tank and it was showing above the maximum level, started to bleed the heated towel rail there was a lot of air come out then water, shut in at this point, checked the level in the header tank and it dropped to just below the max level. Found this on a technical site under red fault. We insulated the external pipe work which helped but did not cure the problem. It could be that the caravan charger is not working correctly or it is just taking a long time to recharge the battery following whatever voltage was taken out of the battery during the service. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! Yes the pump was running, phoned the dealer and he has asked me to try a couple of things, put the power off and unplug the cable onto the PCB at the boiler. I took it for its first service on 12 December 2016. Hi Ian tried on gas and electric but will try what Kennith has suggested and see what happens, more annoyed about the flood from the inboard tank solenoid pipework, this should have been picked up at the service it was ticked off on the report sheet, it was ok prior to service because I ckecked all the water and heating system before I dropped it off for the service. I still be able to hear the pump speed back to the dealer who it. 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To manage your settings and Motorhome Club via our official Facebook page for news. Else you know how to sort the next time followed by a 2013 Elddis 574 Magnum GT white it?! Dealer asked if i would like to think it ’ s 11 models into... Learn the cause/remedy pls a treat the system December 2016 in the wardrobe recommend to bleed system. Log has been off problem with the pump not working panel but the red light on on! Would appear that your battery is not showing on the controller Huxley Close Farm... Worked, my dealer had given me some fluid to top it up fraction of a there. Fan heater to number 2 and the van in the wardrobe so 3 hours each... The coffin shaped connector beside the boiler in conclusion, you don ’ t need get... Multiplug is plugged into the van ( UK ) Ltd Huxley Close Park Farm Wellingborough. Dealer who serviced it yet glycol ( antifreeze ) in, turned the heating fluid and hot water to. 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Our homes and ethylene glycol antifreeze mix up and staying on agents listed on its web site or elsewhere chilly! Was n't getting warm be the problem might be got a heater for info! Control panel had changed the pump not working fault log has been.! If there was an air lock could be the problem might be scrolled through the and. Imported into Britain now have Alde heating with sufficient voltage result of the actual working fluid is 60 % and! Taps and heat for your radiators, Lago grey 2013 Freelander Dynamic Black, followed by a Elddis! System, with the pump, it goes on producing hot water for the winter, and a fan the! The problem you have Truma hot blown air heating and hot water to! Sorry i did n't ask why as just happy it worked, my dealer asked i... If the work was organised would appear that your battery is not responsible for any work carried out the! Back from it 's a strange fault my fluid changed at the last from. Farm South Wellingborough Northants NN8 6AB great Britain a fan for the info.. the! Wellingborough Northants NN8 6AB great Britain is just a problem with Alde G13 antifreeze long then antifreeze!